OYO Hiring for freshers Operations Associate

Company Name OYO 

Post Name Operations Associate

Salary ₹5 LPA

Experience 0-2 yr

Job Location Work from Home

Batch 2022/21/20/19/18/17

Job Responsibilities:

  • Responsible for delivering Chat support targets
  • Ensuring responses to inquiries within the stipulated FRt and AHTs
  • Experience in sales process – inbound/outbound sales, channel-based sales, B2C sales, Offline sales preferable.
  • Experience with high revenue sales environment, chat tools and hospitality, OTAs, etc will be a plus
  • Candidate must be comfortable with roster based rotating shifts

Eligibility Criteria:

  • Any Graduate degree from any stream.
  • Committed to quality, including security and performance
  • Strong interpersonal, communication, and presentation skills

Preferred skill:

  • Strong communication skills is a must
  • Working in variable shifts and timings to provide on-the-go support and also work with internal teams to resolve priority issues.
  • both written and spoken English must be flawless
  • Ownership of managing the conversion/revenue through pre-booking chat
  • Strong knowledge of Ms Word, MS Excel and MS Powerpoint is desirable
  • Candidate must possess street smartness, be creative and acquire skills / tactics to do quick sales

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