Company Name OYO
Post Name Operations Associate
Salary ₹5 LPA
Experience 0-2 yr
Job Location Work from Home
- Responsible for delivering Chat support targets
- Ensuring responses to inquiries within the stipulated FRt and AHTs
- Experience in sales process – inbound/outbound sales, channel-based sales, B2C sales, Offline sales preferable.
- Experience with high revenue sales environment, chat tools and hospitality, OTAs, etc will be a plus
- Candidate must be comfortable with roster based rotating shifts
- Any Graduate degree from any stream.
- Committed to quality, including security and performance
- Strong interpersonal, communication, and presentation skills
- Strong communication skills is a must
- Working in variable shifts and timings to provide on-the-go support and also work with internal teams to resolve priority issues.
- both written and spoken English must be flawless
- Ownership of managing the conversion/revenue through pre-booking chat
- Strong knowledge of Ms Word, MS Excel and MS Powerpoint is desirable
- Candidate must possess street smartness, be creative and acquire skills / tactics to do quick sales
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