Company Name: Mphasis
Job Role: Trainee Transaction Processing Officer
Experience: 0-1 Years
Education: Any Graduate
- Review the account opening, account maintenance, and move money paperwork and enter the customer details based on the procedures defined in standard operating procedures
- Perform quality check on the data captured in the client platform and ensure highest standard of accuracy
- Process application forms based on the priority defined by the client
- Identifying the customer request and indexing the same to the appropriate department
- Handling the task assigned and providing resolutions within the timelines
- Meeting all defined targets like productivity, accuracy, product knowledge and schedule adherence
- Educational qualification – Bachelors/Post Graduate degree aggregate of 70%. Preferably B com, BBM, BCA, BBA and MBA
- Good Knowledge on Capital markets such as shares, key players in IB world, Trade date, etc.
- Must be able to type at 30 WPM with 95% accuracy (as per test results on typing software)
- Must be professional and courteous in all interactions with clients and staff
- Must have basic skills in usage of MS Word and MS Excel
- Must have strong interpersonal, excellent communication (write & speak) skills
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