Company Name: Deloitte
Job Role: Technical Support Associate Analyst
Education: Any Graduate
- Excellent knowledge on Microsoft Technologies such Outlook 2016, Office 365 and Office 2016, working and troubleshooting experience of Hybrid Environment of On Prem and Exchange Online.
- Knowledge on Active Directory such password reset, Account management, Mailbox and DL management.
- Good to have experience in working on MS Teams, One Note and One Drive for Business, knowledge of Windows Azure functionality for Mobile Device Management will be added advantage
- Should have Knowledge on Microsoft Skype for Business technologies to setup Skype meeting Ad-hoc or planned.
- Should provide technical resolution or troubleshooting to the Customers for laptop, printer, MFD and other hardware peripherals
- Good Knowledge of Networking and Internet connectivity issues for desktop & portable systems is a must
- Required: Any Graduate
- Excellent written, verbal, listening, analytical skills.
- Easily grasp and communicate complex ideas.
- Knowledge of computer hardware and software.
- Knowledge of Operating Systems like Windows 10 and MacOS.
- Excellent problem-solving skills.
- Knowledge of MS Office 2010, 2013 including Outlook.
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