CGI Hiring for Freshers Associate Systems Engineer

Company Name: CGI

Job Role: Associate Systems Engineer/Systems Engineer

Location: Chennai

Experience: Freshers

Education: B.E/B.Tech/M.E/M.Tech/MCA

Job Description

  • As a DSG Analyst member would be responsible to ensure the qualitative remote resolution of incidents and also work proactively in reducing the number of incidents.
  • Work as a second line remote desktop support for in-house and external clients
  • Accept incoming tickets within the response SLA
  • Diagnose and provide proper technical resolution to operating system, software and application related issues
  • Follow standard call resolution procedures within DSG
  • Technically escalate the tickets which requires further investigation to the third line support teams
  • Update the tickets promptly on a regular basis
  • Identify and escalate situations requiring urgent attention
  • Windows OS Issues and Troubleshooting

Qualification

  • Operating System Installation
  • System Administration
  • Windows
  • Checkpoint/SAG VPN Issues
  • Drivers Update/Issues
  • Network Issue Troubleshooting (WIFI/LAN)
  • Anti-Virus Issues
  • Application Issues Troubleshooting
  • MS Office Issues (Outlook, Word, Excel etc.)
  • SCCM Client Issues

APPLY <<Here

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