Deloitte Hiring for Freshers GTLO-Customer Support-Analyst

Company Name: Deloitte

Job Role: GTLO-Customer Support-Analyst

Location: Hyderabad

Experience: 0-1 Years

Education: Any Graduate

Job Description

  • Have passion on technical knowledge learning and be a quick learner
  • Provides customer service support to the organization by obtaining, analyzing and verifying the accuracy of information in a timely manner
  • Initiates and/or implements corrective action as needed, in order to ensure that an excellent standard of service and a high level of customer satisfaction is maintained
  • Have demonstrated ability to work in a fast-paced, dynamic environment, prioritizing work and adjusting to changing business demands
  • Ability to work under strict deadlines, prioritize and multitask work assignments, take ownership and adhere to strict internal quality assurance processes.
  • Exceptional attention to detail, relevancy, authenticity, and accuracy of information gathered; ability to structure, organize and synthesize data quickly with the end-user perspective in mind.
  • Enthusiastic self-starter with a can-do attitude, delivering a consistent high level of performance.

Eligibility

  • Any Graduate        .
  • 0-1 year experience
  • Excellent Customer service (Phone / Chat / Emails)
  • Excellent written & verbal skills
  • ServiceNow experience preferred
  • Exposure to application support, ITIL framework etc.
  • Customer Service experience
  • Excellent spoken English Language proficiency
  • Proficient with MS-Office

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