Sutherland Hiring for freshers Associate-CS Internet

Company Name: Sutherland

Job Role: Associate-CS Internet

Location: Hyderabad

Experience: Freshers

Education: Any Graduate

Job Description

  • Answer inbound calls to provide exceptional customer service to consumers.
  • Respond to inquiries about products and services, processing payments, or performing general account maintenance.
  • Up-selling customers to new products or services may be encouraged.

Eligibility

  • High school diploma or GED
  • Demonstrated ability to perform at a high level, to support our high volume of inbound calls
  • Excellent verbal and written communication skills; proficient reading skills required
  • Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
  • Prior customer service experience preferred
  • Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred

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