Company Name: Deloitte
Job Role: Business Technology Analyst
Location: PAN India
- Work with Tier 1 support personnel to resolve client issues in a timely manner and provide Tier-2 support to resolve technical issues related to all Global Advantage suite of tools.
- Identify gaps and determine solutions to drive efficiency.
- Utilize applications such as MS Excel, MS Power Point to generate metrics and develop actionable recommendations.
- Provide support to engagement teams or management by collecting and analyzing data and reporting results based on the needs of end users/client teams.
- Gain exposure to some of the complex tasks within the job function
- B.E/B.Tech Graduation
- Proficiency with MS Excel, MS Power Point
- Excellent written and oral communication skills
- Basic understanding of SQL
- Good personal organizational and planning skills
- Ability to interact with individuals at all levels of the organization
- Strong commitment to customer service
- Comfortable working in a dynamic team environment where projects, and deadlines often require multi-tasking and flexible work schedules
- Self-starter with solid analytical and problem solving skills and have an eye for detail
- Ability to integrate rapidly with existing team
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