Company Name: HP
Job Role: Technical Support Representative
Experience: 0-1 Years
Education: Any Graduate
- Working from a standard protocol and utilizing documented processes to respond to customer issues. Some judgment may be used to supplement the outlined process.
- Begin to proactively assist customers to avoid or reduce problem occurrence.
- Work is often reviewed by Supervisor or Team Lead.
- Successfully resolve simple to moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
- High school education or Equivalent. To adequately perform the duties of the job individuals must possess a minimum of 6 months to 1 year general experience, or equivalent college level education.
- Articulate in excellent written and verbal communication skills.
- Demonstrated problem solving skills.
- Accuracy in data entry.
- Experience in customer facing role either remote or face to face.
- Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming.
Beware of fraud agents! do not pay money to get a job. No company will ask you for money to get a job. Proseeker will not be responsible for any payment made to a third-party.
The above activity data is accommodated work searchers as it were. This data is taken from different occupation magazines and government sites. We are not a Recruiter Agency or dont hold any sort of Recruitment Process.”Job Update” is just an Website/Android APP through which everybody lands position data on versatile. Along these lines, we demand you to, from the site of the concerned association, you will see all the subtleties of the activity. We are not obligated for any sort of Misunderstanding or False data given by the outsider Media Agency or Website.