HP Enterprise Hiring Freshers Technical Support Representative

Company Name: HP

Job Role: Technical Support Representative

Location: Bangalore

Experience: 0-1 Years

Education: Any Graduate

Job details

  • Working from a standard protocol and utilizing documented processes to respond to customer issues. Some judgment may be used to supplement the outlined process.
  • Begin to proactively assist customers to avoid or reduce problem occurrence.
  • Work is often reviewed by Supervisor or Team Lead.
  • Successfully resolve simple to moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.

Eligibility

  • High school education or Equivalent. To adequately perform the duties of the job individuals must possess a minimum of 6 months to 1 year general experience, or equivalent college level education.
  • Articulate in excellent written and verbal communication skills.
  • Demonstrated problem solving skills.
  • Accuracy in data entry.
  • Experience in customer facing role either remote or face to face.
  • Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming.

APPLY <<Here

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