Company Name: Citi
Job Role: Application Support analyst
Experience: 0-2 Years
- The Application Support Analyst is responsible having a good understanding of apps support procedures and concepts and basic knowledge of other technical areas to maintain, identify and define enhancements to existing applications and their operating environments; thus making recommendations for improvements.
- Analyzes existing system logic and uses evaluative judgment to make recommendations and implement enhancements or fixes.
- Formulates and defines scope and objectives for changes through research and fact-finding combined with a basic understanding of business systems and industry standards; documents requirements.
- B.Tech/B.E. – IT, Computer, Mechanical./ MCA/ BCA
- Good Technical background with Professional experience desirable
- Excellent written and spoken English
- Ability to work and communicate effectively with a globally distributed team
- Team player
- Good Communication skills
- Proactive and self-motivated
- Customer centric attitude
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