Tesco Hiring for freshers Associate Tech Support

Company Name: Tesco

Job Role: Associate Tech Support

Location: Bangalore

Experience: Freshers

Education: Any Graduates

Job details

  • Accountable for probing triaging dispatching job to the right man with the right skills using necessary tool either via phone or emails
  • Following our Business Code of Conduct and always acting with integrity and due diligence
  • Identifying operational improvement and finding solutions by applying CI tools and techniques
  • Handle Inbound / Outbound Calls within the critical metrics
  • Knows and applies fundamental work theories/concepts/processes in own areas of work
  • To Probe Triage and Dispatch Jobs for the Stores Allocate the right man with the right skill at the right time

Eligibility

  • Operational skills relevant for this job:
  • Basic MS Office – Excel, Speed and Accuracy Active Listening English Speaking, Reading and Writing Logical Thinking
  • Any Graduate (Preference of Mech. Engg.)
  • Responds with appropriate levels of urgency to situations that require quick response or turnaround
  • Ability to the analyze the root cause and handle 1st level issues
  • Ability to make informed and timely decisions

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