Accenture Careers 2024: Hiring Customer Service New Associate

Accenture Careers 2024: Accenture is hiring freshers for the position of Customer Service New Associate. Candidates with any graduation are eligible to apply. The detailed eligibility criteria and application process are given below.

Job Summary

Details About Accenture Careers 2024:

Company Website: accenture.com

Job Role: Customer Service New Associate

Qualification: Any Graduation

Batch: Recent Batches

Experience: Freshers

Salary: ₹ 4.5 LPA (Expected)

Job Location: Mumbai

Last Date: ASAP

Job Description for Accenture Careers:

Skill Required: Voice – Customer Service

Designation: Customer Service New Associate

Qualifications: Any Graduation

Years of Experience: 0 to 1 year

Language Ability: English – Expert

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About Accenture:

Accenture is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, Accenture offers Strategy and Consulting, Technology and Operations services, and Accenture Song—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities. Visit us at www.accenture.com.

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What would you do at Accenture Careers?

You will be aligned with our Customer Support vertical, helping us manage and resolve customer queries, handling escalations, and complaints of dissatisfied customers, and providing the best resolutions. You will also be responsible for closing faults and complaints within SLAs. We are looking for a candidate who is good in communication and has good knowledge of customer support metrics. Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.

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What Accenture Careers are looking for?

  • Customer service – Inbound
  • Customer service – Outbound
  • Customer Service Management
  • Effective Verbal Communications
  • Effective Written Communications
  • Collaboration and interpersonal skills
  • Commitment to quality
  • Written and verbal communication
  • Ability to manage multiple stakeholders
  • Ability to perform under pressure

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Roles and Responsibilities for Accenture Careers:

  • Solve routine problems, largely through precedent and referral to general guidelines.
  • Primary interaction is within your own team and with your direct supervisor.
  • Given detailed instructions on all tasks.
  • Decisions impact your own work and are closely supervised.
  • Individual contributor as a part of a team with a predetermined, narrow scope of work.
  • This role may require working in rotational shifts.

How to Apply For Accenture Careers 2024 Hiring?

All interested and eligible candidates can apply for Accenture Careers 2024 Hiring online by the following link as soon as possible.

Apply Link: Click here


Frequently Asked Questions (FAQs):

  1. Who is eligible to apply for the Customer Service New Associate position at Accenture?
    • Candidates with any graduation from recent batches are eligible to apply.
  2. What is the expected salary for the Customer Service New Associate role at Accenture?
    • The expected salary is ₹ 4.5 LPA.
  3. Where is the job location for the Customer Service New Associate position?
    • The job location is Mumbai, India.
  4. What are the primary skills required for the Customer Service New Associate position?
    • Skills required include effective verbal and written communications, customer service management, collaboration, commitment to quality, and the ability to manage multiple stakeholders.
  5. How can I apply for the Customer Service New Associate position at Accenture?
    • Interested candidates can apply online through the provided application link.

 

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