Wipro Hiring for freshers Associate-Publishers
Company Name: Wipro Job Role: Associate-Publishers Location: Hyderabad Experience: Freshers Education: Any Graduate Job Description Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Organize ideas and effectively communicate oral...