Join Cognizant in 2024 as a Graduate Trainee and kickstart your career in the dynamic field of IT Service Desk. If you graduated in the 2023 batch with a 3-year Graduation program and are eager to dive into technical support, this could be the perfect opportunity for you. Read on to learn more about the role and how to apply.
Details About Cognizant Careers 2024:
Company Website: www.cognizant.com
Job Role: Graduate Trainee
Qualification: Any 3-year Graduation
Salary: ₹2.52 LPA
Job Location: Bengaluru, Chennai, Kolkata
Last Date: ASAP
IT Service Desk
The IT Service Desk team at Cognizant provides technical support to clients globally, ensuring the smooth functioning of their computer systems and IT services. This role involves troubleshooting and resolving IT issues, utilizing advanced technologies such as AI chatbots and Robotic Process Automation (RPA) to streamline support processes.
- Graduated in the 2023 batch of any 3-year Graduation program (UG full-time degree).
- Minimum 50% in X, XII, Diploma, or UG.
- Open to Indian nationals only.
- Flexible to any work location, shift timing, and technology.
- Provide first-line technical support and assistance to end-users, logging and tracking all support tickets for timely resolution.
- Troubleshoot hardware and software problems, collaborating with other IT teams to escalate complex issues.
- Maintain knowledge base articles and documentation to facilitate efficient problem-solving.
- Client-focused with excellent communication skills, both verbal and written.
- Ability to work in shifts and from the office.
- Willingness to engage with users from diverse communities and cultures.
How to Apply:
All interested and eligible candidates can apply for Cognizant Careers 2024 online through the
Apply Link: Click here
Frequently Asked Questions (FAQs):
- Can candidates from the 2023 batch of any 3-year Graduation program apply? Yes, candidates from the 2023 batch are eligible to apply.
- What is the salary offered for this position? The salary for this role is ₹2.52 LPA.
- Are candidates required to be flexible with work locations and shift timings? Yes, candidates should be flexible with work locations, shift timings, and technologies.
- Is there any background verification process? Yes, the final onboarding is subject to satisfactory background verification.
- What support is available from Cognizant post-joining? Cognizant provides night shift allowances, transportation facilities, and timely rewards and recognition for top performers.
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