Jio is hiring freshers for the role of Customer Care Executive. Candidates with a minimum 12th Pass and any degree are eligible to apply. The detailed eligibility and application process are given below.
Jio Careers
Job Summary
Details About Jio Hiring 2024:
Company Website: www.jio.com
Job Role: Customer Care Executive
Qualification: Minimum 12th Pass and Any Degree
Experience: Fresher
Batch: Any year passout
Salary: ₹ 3 to 4 LPA (Expected)
Job Location: Work From Home
Last Date: ASAP
Job Description:
Function: Sales and Business → Customer Service
- Skills Required:
- Customer Relationship
- Employee Benefits
- Customer Service
- Customer Interaction
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Responsibilities:
- Handle incoming customer inquiries via phone, email, and chat professionally and efficiently.
- Provide accurate information regarding products, services, and promotions.
- Resolve customer complaints and issues promptly and effectively.
- Assist customers with account management, billing inquiries, and technical support.
- Escalate complex issues to the appropriate department for resolution.
- Ensure customer satisfaction through active listening and problem-solving.
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Requirements:
- Minimum 12th Pass.
- Previous customer service experience is preferred but not required.
- Excellent communication skills in English and other relevant languages, if applicable.
- Ability to multitask and work in a team environment.
- Basic computer skills and familiarity with CRM systems.
- Smartphones are required for communication purposes.
Why Explore a Career at Reliance Jio:
- Join a team that aims to make technology simple, user-friendly, and absolutely personalized.
- We are a flat organization. We believe great ideas can come from anywhere and anyone.
- Be at the fulcrum of making rural consumers enjoy benefits hitherto available to only urban areas.
- Eliminate barriers of touch & feel, size, fit, and quality across a digital-only platform.
- Build the 4th pillar – New Retail Consumer Technology – that will collectively disrupt the consumer retail market.
- Achieve a singular goal of taking digital retailing to every corner of India.
- Work with a team that will integrate retail with India’s largest & fastest-growing telecom ecosystem.
- Opportunity to interact/work with world-class developers from whom you can inspire and learn.
Benefits at Reliance Jio:
- Gym
- Medical Insurance
- Special Leaves
- Premium Subscription to Lynda, etc.
How to Apply For Jio Hiring 2024?
All interested and eligible candidates can apply for Jio Hiring online by the following link as soon as possible.
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Frequently Asked Questions (FAQs)
- Who is eligible to apply for the Customer Care Executive role at Jio?
- Candidates with a minimum 12th Pass and any degree from any year of passout are eligible to apply.
- What is the job location for the Customer Care Executive position?
- The job location is Work From Home.
- What are the key responsibilities for the Customer Care Executive role?
- Key responsibilities include handling customer inquiries, providing accurate information, resolving complaints, assisting with account management, and ensuring customer satisfaction.
- What skills are required for the Customer Care Executive position?
- Skills required include customer relationship management, customer service, communication, multitasking, and basic computer skills.
- What is the expected salary for the Customer Care Executive role at Jio?
- The expected salary is ₹ 3 to 4 LPA.
| Jobs By Location | Jobs By Batch | Jobs By Degree |
|---|---|---|
| Bengaluru | 2018 Batch | BE/B.Tech |
| Hyderabad | 2019 Batch | ME/M.Tech |
| Chennai | 2020 Batch | BSC |
| Pune | 2021 Batch | MCA |
| Mumbai | 2022 Batch | BCA |
| Delhi | 2023 Batch | BCOM |
| kolkata | 2024 Batch | MSC |
| Gurgaon | 2025 Batch | BBA |
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