Amazon Campus Hiring 2024: Customer Service Associate

Join Amazon’s dynamic team as a Customer Service Associate and be part of their mission to deliver exceptional customer service. If you’re a recent graduate with excellent communication skills and a passion for problem-solving, this role might be the perfect opportunity for you. Read on to discover more about the position and how to apply.

Amazon Careers

Company Website:

Job Role: Customer Service Associate

Qualification: 10 + 2. Any graduate/PG is eligible to apply

Batch: Recent Batches

Experience: Freshers

Salary: ₹4.7 LPA (Expected)

Job Location: Hyderabad

Last Date: ASAP


As an Amazon Customer Service Associate, you will play a crucial role in providing timely, accurate, and professional customer service to Amazon’s customers. Your responsibilities will include expediting orders, addressing post-sales issues, and communicating effective solutions through various channels such as mail, chat, and phone.

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Communication Skills

  • Excellent written and verbal communication skills
  • Ability to communicate clearly and correctly with all customers
  • Strong documentation skills
  • Good comprehension skills to understand customer issues clearly
  • Ability to concentrate and follow customer issues to resolution
  • Proficient composition skills for crafting accurate responses

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Computer Knowledge/Skills

  • Proficiency in using desktop computer systems
  • Familiarity with Windows XP, Microsoft Outlook, Microsoft Word, and Internet Explorer
  • Excellent typing skills
  • Demonstrated understanding of the Internet, website, and competitor websites
  • Proficient knowledge of email applications
  • Ability to learn using various media

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Customer Focus

  • Exceptional customer service skills, maintaining focus on customer issues in a fast-paced environment
  • Ability to empathize with and prioritize customer needs
  • Demonstrated interpersonal skills with a diverse customer base
  • Proficiency in conflict resolution, negotiation, and de-escalation
  • Ownership mentality to resolve challenging customer issues

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Problem Solving Skills

  • Effective problem-solving skills including decision-making and time management
  • Ability to approach problems logically and rationally
  • Action-oriented and self-disciplined
  • Organized and detail-oriented
  • Ability to prioritize work time effectively in various departments

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How to Apply For Amazon Campus Hiring 2024?

All interested and eligible candidates can apply for Amazon Campus Hiring 2024 online through the provided

Apply Link:  Click here

Frequently Asked Questions (FAQs)

  1. What qualifications are required to apply for the Customer Service Associate role at Amazon? Any graduate or postgraduate is eligible to apply for this position.
  2. Where is the job located? The job is based in Hyderabad.
  3. What is the expected salary for this role? The expected salary is ₹4.7 LPA.
  4. Is prior experience required for this position? No, this position is open to freshers.
  5. What are the primary responsibilities of a Customer Service Associate at Amazon? Responsibilities include expediting orders, addressing post-sales issues, and providing effective solutions to customers through various communication channels.



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