Datavail is conducting an Off-Campus Drive for the role of Trainee Database Administrator. They are looking for B.E/B.Tech/BSc/Graduation graduates from the 2020/2021/2022/2023 batches for this position in Bangalore, Mumbai, and Hyderabad. Below, you’ll find detailed information about eligibility, the application process, job description, and more:
Datavail Off-Campus Drive 2023 Details:
Company Website: www.datavail.com
Job Role: Trainee Database Administrator
Salary: ₹ 4.6 to ₹ 5.5 LPA (Expected)
Job Location: Bangalore/Mumbai/Hyderabad
Last Date: ASAP
Datavail is a leading provider of data management, application development, analytics, and cloud services. With over 1,200 professionals, they help clients build and manage applications and data through a tech-enabled delivery platform and software solutions across various technologies.
Job Title: Trainee Database Administrator
- Basic working knowledge of DB2 LUW
- Awareness in ITSM and SLA management
- Ticketing system and general incident management
- Good call handling capabilities
Communication and Interpersonal Skills:
- Customer Service: Strong customer service orientation.
- Active Listening: Ability to understand user issues.
- Clear Communication: Explain technical concepts clearly.
- Empathy: Understand users’ challenges and frustrations.
- Documentation: Proficiency in documenting incident details.
- Basic understanding of database management systems (DBMS) and their components.
Time Management and Collaboration:
- Time Management: Ability to manage and prioritize multiple incidents, service requests, and tasks effectively.
- Collaboration: Capability to collaborate with other IT teams, developers, and database administrators.
- Patience and Resilience
- Continuous Learning
- Process Orientation
- Remote Support
- Team Player
- Technical Service Desk.
- First Call Resolution (FCR).
- Assist the organization in achieving 25% of FCR of the overall ticket volume.
- Communicate with customers as per Datavail customer communication protocol.
- Work closely with Shift Leads/Manager to ensure tickets are assigned appropriately and responded to within SLA’s.
- Provide technical support, troubleshoot, and resolve issues related to the PROD/DEV environments.
- Perform basic routine DBA activities and service requests.
- Monitor customer production/development environments using various monitoring tools.
- Strong understanding of underlying Operating Systems (Windows/Unix/Linux).
- Must be proactive and self-motivated.
- Prepared to work in shifts as per the demands of US customers and willingness to be on-call 24×7.
- Possess excellent English communication skills, both verbal and written.
- Analytical approach to problem-solving.
- Good email and Instant Messenger (IM) etiquette.
How to Apply for Datavail Off-Campus Drive 2023?
Interested and eligible candidates can apply for this Datavail Off-Campus Drive 2023 online through the following link as soon as possible:
Apply Link: Click here
Please ensure your application is in English.
FAQ (Frequently Asked Questions)
1. Who is eligible to apply for the Datavail Off-Campus Drive 2023?
- Graduates with B.E/B.Tech/BSc/Graduation qualifications from the 2020/2021/2022/2023 batches are eligible.
2. What is the expected salary for this position at Datavail?
- The expected salary ranges from ₹4.6 to ₹5.5 LPA.
3. What are the job locations for this role?
- The job locations include Bangalore, Mumbai, and Hyderabad.
4. Are there any specific shifts for this position?
- Candidates should be prepared to work in shifts as per the demands of US customers and be willing to be on-call 24×7.
5. Is prior database experience required for this role?
- Basic understanding of database management systems (DBMS) is required.
6. Is there any age limit to apply for this position?
- The job details do not specify any age limit. Candidates should meet the educational qualifications and other criteria.
7. What is the last date to apply?
- The last date is mentioned as “ASAP,” so it’s recommended to apply promptly.
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