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Datavail Off-Campus Drive 2023: Trainee Database Administrator

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Datavail is conducting an Off-Campus Drive for the role of Trainee Database Administrator. They are looking for B.E/B.Tech/BSc/Graduation graduates from the 2020/2021/2022/2023 batches for this position in Bangalore, Mumbai, and Hyderabad. Below, you’ll find detailed information about eligibility, the application process, job description, and more:

Datavail Off-Campus Drive 2023 Details:

Company Website: www.datavail.com

Job Role: Trainee Database Administrator

Qualification: B.E/B.Tech/BSc/Graduation

Batch: 2020/2021/2022/2023

Experience: Freshers

Salary: ₹ 4.6 to ₹ 5.5 LPA (Expected)

Job Location: Bangalore/Mumbai/Hyderabad

Last Date: ASAP

About Datavail:

Datavail is a leading provider of data management, application development, analytics, and cloud services. With over 1,200 professionals, they help clients build and manage applications and data through a tech-enabled delivery platform and software solutions across various technologies.

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Job Description:

Job Title: Trainee Database Administrator

Key Skills:

  • Basic working knowledge of DB2 LUW
  • Awareness in ITSM and SLA management
  • Ticketing system and general incident management
  • Good call handling capabilities

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Required Skills:

Communication and Interpersonal Skills:

  • Customer Service: Strong customer service orientation.
  • Active Listening: Ability to understand user issues.
  • Clear Communication: Explain technical concepts clearly.
  • Empathy: Understand users’ challenges and frustrations.
  • Documentation: Proficiency in documenting incident details.

Database Skills:

  • Basic understanding of database management systems (DBMS) and their components.

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Time Management and Collaboration:

  • Time Management: Ability to manage and prioritize multiple incidents, service requests, and tasks effectively.
  • Collaboration: Capability to collaborate with other IT teams, developers, and database administrators.

Additional Skills:

  • Patience and Resilience
  • Adaptability
  • Continuous Learning
  • Process Orientation
  • Remote Support
  • Team Player

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Key Responsibilities:

  • Technical Service Desk.
  • First Call Resolution (FCR).
  • Assist the organization in achieving 25% of FCR of the overall ticket volume.
  • Communicate with customers as per Datavail customer communication protocol.
  • Work closely with Shift Leads/Manager to ensure tickets are assigned appropriately and responded to within SLA’s.
  • Provide technical support, troubleshoot, and resolve issues related to the PROD/DEV environments.
  • Perform basic routine DBA activities and service requests.
  • Monitor customer production/development environments using various monitoring tools.
  • Strong understanding of underlying Operating Systems (Windows/Unix/Linux).

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Additional Requirement:

  • Must be proactive and self-motivated.
  • Prepared to work in shifts as per the demands of US customers and willingness to be on-call 24×7.
  • Possess excellent English communication skills, both verbal and written.
  • Analytical approach to problem-solving.
  • Good email and Instant Messenger (IM) etiquette.

How to Apply for Datavail Off-Campus Drive 2023?

Interested and eligible candidates can apply for this Datavail Off-Campus Drive 2023 online through the following link as soon as possible:

Apply Link: Click here

Please ensure your application is in English.

FAQ (Frequently Asked Questions)

1. Who is eligible to apply for the Datavail Off-Campus Drive 2023?

  • Graduates with B.E/B.Tech/BSc/Graduation qualifications from the 2020/2021/2022/2023 batches are eligible.

2. What is the expected salary for this position at Datavail?

  • The expected salary ranges from ₹4.6 to ₹5.5 LPA.

3. What are the job locations for this role?

  • The job locations include Bangalore, Mumbai, and Hyderabad.

4. Are there any specific shifts for this position?

  • Candidates should be prepared to work in shifts as per the demands of US customers and be willing to be on-call 24×7.

5. Is prior database experience required for this role?

  • Basic understanding of database management systems (DBMS) is required.

6. Is there any age limit to apply for this position?

  • The job details do not specify any age limit. Candidates should meet the educational qualifications and other criteria.

7. What is the last date to apply?

  • The last date is mentioned as “ASAP,” so it’s recommended to apply promptly.

 

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